Operations Support Officer

Full-Time Position - Casey Netball Association

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Casey Netball Association is one of Victoria's largest and most progressive netball associations, delivering competitions, participation programs, pathways and community initiatives for thousands of players, officials and volunteers each year.

We are seeking an enthusiastic, organised and customer-focused Operations Support Officer to join our team and play a key role in supporting the delivery of competitions, programs and events across our association.

This is a varied and rewarding role that combines administration, customer service, competition operations and program support within a dynamic community sporting environment.

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About the Role

The Operations Support Officer is responsible for providing administrative and operational support to ensure the smooth delivery of Casey Netball Association's competitions, programs and services.

Key responsibilities include:

• Competition administration and support

• Responding to enquiries from clubs, participants, parents and stakeholders

• Processing registrations, payments and competition-related information

• Maintaining databases, records and administration systems

• Assisting with team entries, grading and fixturing administration

• Supporting participation programs including NetSetGO and Walking Netball

• Assisting with the coordination of coaches, volunteers and program staff

• Preparing reports, correspondence and promotional communications

• Venue and competition operations support

• General office administration and customer service duties

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Work Schedule

This position is structured around Casey Netball Association's competition operations and requires availability during key competition periods.

Rostered Hours:

• Monday: 2:00 pm - 10:30 pm

• Tuesday: 9:00 am - 4:30 pm

• Wednesday: 2:00 pm - 10:30 pm

• Thursday: 9:00 am - 4:30 pm

• Saturday: 7:15 am - 12:00 pm

This role requires regular attendance at competition nights and game days. Flexibility may occasionally be required to support tournaments, events, meetings and other association activities.

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About You

The successful applicant will demonstrate:

• Strong administration and organisational skills

• Excellent customer service and communication skills

• High attention to detail and accuracy

• Strong computer skills, including Microsoft Office programs

• The ability to manage multiple priorities and meet deadlines

• A positive, professional and team-focused attitude

• Strong interpersonal skills and the ability to build positive relationships with stakeholders

• The ability to work both independently and collaboratively

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Desirable

• Experience working within community sport, recreation or not-for-profit organisations

• Knowledge of netball and community sporting environments

• Experience using competition, registration or venue management systems

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What We Offer

• A supportive and passionate team environment

• The opportunity to contribute to one of Victoria's largest netball associations

• A varied role combining administration and event operations

• Professional development opportunities

• The chance to positively impact participation and community sport within the Casey region

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Requirements

The successful applicant must hold, or be willing to obtain:

• Current Working with Children Check

• National Police Check

• Current Driver's Licence (desirable)

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How to Apply

Please submit the following by email to info@caseynetball.com.au

• A current resume

• A cover letter outlining your experience and suitability for the role

If you are passionate about community sport, enjoy working with people and thrive in a fast-paced environment, we would love to hear from you.

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Applications Close: 22nd November 2026